Privacy Policyسياسة الخصوصية

NUBO ("we", "us", or "our") is committed to protecting the privacy of parents and families who use our products and services. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your information.

1. Information We Collect

We collect information you provide directly to us when you:

• Create an account or set up a baby profile
• Log measurements (weight, height, head circumference, temperature)
• Use the AI chat feature
• Purchase a NUBO kit or subscribe to the app
• Contact our support team

This may include your name, email address, phone number, payment information, and health data about your child such as growth measurements, feeding logs, and vaccine records.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the NUBO app and services
• Generate AI-powered health insights personalized to your child
• Process orders and payments
• Send you important updates, reminders, and alerts
• Respond to your questions and provide customer support
• Comply with legal obligations

We do not sell your personal data or your child's health data to third parties. Ever.

3. Data Storage and Security

Your data is stored on secure servers with industry-standard encryption. Health data is treated with the highest level of protection. We use SSL/TLS encryption for all data in transit and AES-256 encryption for data at rest.

We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your data at any time by contacting us at hello@nubo.cx.

4. Sharing of Information

We only share your information with:

• Service providers who assist us in operating our platform (e.g., cloud hosting, payment processors). These parties are bound by strict confidentiality agreements.
• Legal authorities when required by applicable law or to protect the safety of users.

We never share your health data with insurers, advertisers, or any other commercial third parties.

5. Children's Privacy

NUBO is a service used by parents to track their children's health. We collect health data about minors solely for the purpose of providing the service to the parent or guardian. This data is never used for marketing purposes and is never shared with third parties except as described above.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict how we process your data
• Data portability — receive a copy of your data in a structured format

To exercise any of these rights, please contact us at hello@nubo.cx.

7. Cookies

Our website uses cookies to improve your browsing experience and analyze site traffic. We use only essential and analytics cookies. You can disable cookies in your browser settings, though this may affect some functionality.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through the app. Your continued use of NUBO after changes take effect constitutes acceptance of the revised policy.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

• Email: hello@nubo.cx
• WhatsApp: Available via our Contact page